Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • November 23, 2016

    "Tom, We would like to thank you for taking such excellent care of our mom from the time we first met you at Riverside to her final resting place at Our Lady of Angels. You made this difficult time in our lives less stressful and we appreciate you taking care of and handling all that you did - you were a big help. Her viewing was beautiful. She looked great. We loved her casket and we know she did too! We feel we made her happy and she would have approved. All the flowers were beautiful and we loved the special touches (allowing her '4th' child Tyrone to see her.) Thanks again! Tina B., Erin J and Sean E.

    Zwack & Sons
  • August 02, 2016

    "Tom, Words cannot express our appreciation for all that was done for our daughter's funeral. Your professionalism and graciousness were outstanding and we will never forget it." Sincerely, Biju and Jalaja T.

    Tebbutt & Frederick Memorial Home
  • July 21, 2016

    "Dear Leah, There are no words to express my appreciation for your 'being there' every minute. Your presence was very comforting and reassuring that everything would go according to plan." Phyllis J.

    Frederick Funeral Home
  • July 21, 2016

    "Leah- Thank you very much for what you have done for our family, particularly my mother. You are a beautiful person inside and out." Christopher J.

    Frederick Funeral Home
  • "Leah, the staff and owners of Griswold Funeral, While I find it very difficult to believe that I am in a position to be writing thank you cards for such a sad event in my life, I am compelled to convey my gratitude to you for the care and attention you gave my sweet John. His life was so much more than just a service and a prayer and you helped me show the world that his light, while not here physically, will never be extinguished. Leah your patience, knowledge, compassion, and guidance made all the difference. When I had writer's block you helped me find a way through. I was unable to think straight and you took my hand led me lovingly through every step, never being intrusive, but rather gentle and kind. Thanks to you I believe that John's service will be a lasting memory for all who attended. He would have been so proud to see all of his things displayed so beautifully. I think John was smiling from places unknown at the wonderful send-off you helped to provide. Thank-you from the bottom of my heart." Joann P.

    Griswold Funeral Home
  • May 12, 2016

    "Leah Kucera provided us with sensitive, excellent guidance in arranging the visitation, advising us on the final details, and coordinating my beloved mother's services. Leah was very caring and patient in her explanations. She has consistently been available immediately to answer questions and to fulfill my (our) requests. Outstanding!" Michele G.

    Tebbutt & Frederick Memorial Home
  • May 12, 2016

    "Peter, On behalf of my entire family I just want to thank you again for all you did to help us make mom's wake and funeral so beautiful. From our first meeting with you, we knew that you would make every thing perfect, and we were right. Thank you so much and all the best to you." Mary C.

    Griswold Funeral Home
  • May 12, 2016

    "Dear Peter, Thank-you and your staff for the comforting and efficient service for Kathleen. Our entire family and friends remarked how well everything went. It was like family taking care of things. My best to you and your staff." Arnold C.

    Griswold Funeral Home
  • March 04, 2016

    "Dear Tom, A sincere Thank You from our family for your professional handling of our aunt's final arrangements. This can be a very difficult time and process to navigate but you made it very easy. I especially appreciated your sense of humor. Thank you again for taking care of our family in our time of need and for handling all our varied requests. Always, Lisa & Tom M."

    Tebbutt Funeral Home
  • December 29, 2015

    "Peter and the rest of the staff, Thank you for making one of the most difficult things we have ever had to go-thru, so easy, painless and smooth. We can never thank you all enough! Everyone had such nice, positive things to say about the whole process & how you all managed everything! Thank you again!" The family of Maks S.

    Griswold Funeral Home
  • December 17, 2015

    "Dear Tom, Thank you so much for all that you did in regard to the funeral & memorial arrangements for our dad. You went above and beyond your job duties, I think, and my sisters and I really appreciate how calmly & efficiently and with humor you handled everything. It made our loss and all the emotions around it more tolerable. The memorial service was beautiful, in part, thanks to your contributions. Thanks again & Happy Holidays. Chris, Judy & Barbara"

    The White Funeral Home
  • December 15, 2015

    "I wanted to write you this letter to thank you. My father had a short illness of 2 1/2 months but it was very intense. I have been to Regan [and] Denny many times for others, so this is the place I returned for my father. The emotional ties within the Italian families are often complex. But then we met Mark. I can never thank him enough in this lifetime for all the kindness he showed my family. He is such an asset to your company. My mother who is 85 years was married to my father for 64 years. That is a long time. Mark made all thinks doable for the family. Many things he did were small but so sensitive and beautiful for us. I want to thank Wendy and Joy also. We have told many people about your kindness. Thank you." Sincerely, Patricia and Eleanora C.

    Regan Denny Stafford Funeral Home
  • October 20, 2015

    "Dear Leah, Words cannot express how pleased we were with everything that you, Peter, Terry and the rest of the staff did for us and for our Mom, Mary. You made us feel like we were part of your family and that helped make this difficult time so much easier for not only both of us, but our entire family and friends. We will never forget all the excellent attention to every detail that everyone there at Griswold [Funeral Home] provided us during this time. Above all, Leah, we appreciated your caring, warmth and kindness." Linda D. and Nancy T.

    Griswold Funeral Home
  • February 19, 2015

    Dear Mark, On behalf of our entire family, I would like to thank you and your staff for your remarkable efforts and outstanding respect shown in honoring my father and our family. Mark, your attention to detail is amazing. The entire process was made seamless by your professionalism and heartfelt hospitality. It has been our pleasure to know you. Thank you for your kindness and of course, your great sense of humor! Sincerely, Irene O.

    Regan Denny Stafford Funeral Home
  • March 06, 2015

    Dear Mark, Please accept my heartfelt thanks for all that you did for myself and our family during our loss. I felt you went above and beyond what was expected and I will always hold you close to my heart. -- June M. & The Family

    Regan & Denny Funeral Home
  • October 08, 2014

    "Casey, Thank you so much for helping with the arrangements with my dad. I know it's your job but it made me feel better to have everything run smooth. My dad meant the world to me and I appreciate it. My dad would have liked the service." - Sue B.

    Regan & Denny Funeral Home
  • October 03, 2014

    " Hello, Leah. I just got back from Graceland Cemetery and wanted to thank you very much for coordinating the design of the monument for my parents. It came out beautifully and I appreciate all your help." - Chris M.

    Tebbutt Funeral Home
  • September 30, 2014

    "Mr. Barbieri, Griswold Funeral Home provided burial arrangements for my mother who recently passed away. Michael May was the funeral director who handled those arrangements. I wanted to let you know how impressed I was by Michael's professionalism, compassion and expertise throughout the entire process. Michael was there from the outset of making the arrangements, to tactfully taking her from her home at 1:30 o\in the morning, to being unobtrusive at the graveside service. I also appreciated his willingnes to offer exactly the type of funeral my mother wished for, while making helpful suggestions along the way. I would not hesitate to recommend Griswold Funeral Home to anyone in need of funeral services." Tim D.

    Griswold Funeral Home
  • September 09, 2014

    "Dear Thomas, I want to express my sincere thanks for the professional and amiable manner in which you and your staff handled my mother's service. It was just the right touch for the occasion. You guided me at every step and made the entire process go very smoothly. If anyone is in need of your services, I would recommend you highly." Joseph G.

    Tebbutt & Frederick Memorial Home
  • August 25, 2014

    "For Tom Pratt and Terry Van Valkenburgh, Our deepest thanks to you and your staff for making the preparations, service and burial as comforting and perfect as possible. Mom would be very pleased with how the day went. In a world where competence is getting in short supply, you folks exceeded all expectations. Our sincerest thanks to you and our best wishes for health and happiness to you and your families in the years to come. Warmest Regards, George G. and Family."

    Griswold Funeral Home
  • July 10, 2014

    "Dear Leah, Thank you for your support and professional services during another sad and stressful time in our lives. Bob's service was exactly what he and our family hoped for." Sharon and June

    Scott & Barbieri Family Funeral Homes
  • July 10, 2014

    Dear Peter and staff, Thanks you so much for the wonderful job you did to make the arrangements easier for us. I and my family can't thank you enough for all you and your staff did to help us through a difficult time. Sincerely, Virginia H."

    The White Funeral Home
  • July 10, 2014

    "Dear Leah, --I just wanted to say thank you for your kindness during the difficult time of my father's passing. My siblings and I appreciated your calm, sensitive demeanor during the whole process of planning the visiting hours, the funeral itself, and driving to the cemetery. You took care of all the details and directing and releaved us of stress so ew could just focus on our father. We are so grateful to you. You are a wonderful person." Bev. R.

    Scott & Barbieri Family Funeral Homes
  • July 10, 2014

    "During a most difficult time the first time we met with Funeral Director Leah Kucera, our family knew we had made the best decision to have Griswold Funeral Home take care of our loved one. We were met at the door by Leah and her professionalism and sincere caring was appreciated by all of us. She was patient and did not rush us to make a decision. She assisted us with getting the Polish Edge embrodered in the casket lid. The family did have some special requests and Leah, Joe S. and Patrick C. were most helpful. The funeral home was beautiful and allowed us the have the accordian display, all the picture posterboards and the accordian music playing in the background allowing us to share a good laugh and a few tears of all the great memories we have. Your staff went above and beyond for our family during the hardest time of our lives with such grace and understanding for all of our feelings." Nancy K. and Family

    Griswold Funeral Home
  • June 12, 2014

    "I want to thank you from the bottom of my heart for all you did for me in making my dad's funeral so exceptional! It was just what I wanted and everyone thought it was wonderful. It was so uplifting and the love and respect for a great man abounded. - I was a newbie and had a vision and needed someone like you to guide me. You excelled!" Judi S.

    Regan Denny Stafford
  • April 18, 2014

    "Mike, Thank you for all that you did to care for our family during these past days. Your kindness and professionalism is very much appreciated." - Fr. Gregg C.

    Griswold Funeral Home
  • March 21, 2014

    "Dear Mark, I need to tell you how much comfort you gave me when Bob passed away. From our first meeting I felt your compassion and calm. You helped us every step of the way in planning and when you presented my precious little urn to Laurie with such respect and reverence, you earned our everlasting gratitude. Thank you isn't enough to really express my feelings. You are a kind and outstanding person who went above and beyond just doing your job. God Bless-" Ann P.

    Regan Denny Stafford
  • September 30, 2013

    "Dear Peter, I wanted to thank you for your time and energy in turning an unbearable situation into something a little easier. The service you provided was excellent and I know you were a great help to Eric and my mom Pat." -Carolyn M.

    The White Funeral Home
  • September 27, 2013

    "Leah, Thank you for going above and beyond helping with dad's service. Fixing the video presentation was a beautiful touch and helped to ease our minds immensely. Thank you again. The extra consideration to our needs were appreciated, your caring made the transition easier." -Wes M.

    The White Funeral Home
  • September 27, 2013

    "Dear Leah and Peter, Thank you so very much for the exceptional job you have done for my father and me with regards to my Mom. I truly appreciate the special touch and compassion that you share. I know we will be crossing paths again-hopefully not too soon, though! Thanks again for all you have done." -Carole D.

    Lights Funeral Home
  • September 27, 2013

    "Thank you for everything you did to make us feel comfortable during and after the memorial service. We appreciate everything you did to help us set up the service and every act of kindness extended to our family during this time and also when our mother passed away last March. Thank you." -Gary W.

    Griswold Funeral Home
  • September 27, 2013

    "Thank you for thinking of me on the anniversary of my Mother's death. It was very thoughtful." -Carmelo M.

    Lights Funeral Home
  • September 27, 2013

    "Leah, You have lead my family & myself through the hardest parts of the mourning process!!! 'Thank You' seems quite inadequate! You provided us with everything we needed and did it perfectly! You provided us with a safe place to experience what we needed to experience while providing my mom everything that she & my father had wished for! Most importantly, my dad was able to look at his wife, see her exactly the way that he saw her, & have space and time to gently let her go! You were perfect in every way!" -Debbie N.

    Frederick Funeral Home
  • September 27, 2013

    "Leah, We would like to personally thank you for all you did to make this event go so smoothly and make it beautiful. You made it so easy for us." -Karen S.

    Regan Denny Stafford Funeral Home
  • September 27, 2013

    "Heather, I really want to thank you for your quick action on the engraving of my mother's headstone. You had it done in a matter of days, and I really appreciate your responsiveness. I was also impressed that you took the time to send me a copy of the engraved headstone. It meant a lot to me! Thank you again." -Nancy D.

    The White Funeral Home
  • September 27, 2013

    "Leah, We wanted to thank you for your kindness and all your help during our difficult sad time. Your sensitivity and caring will not be forgotten. There are no words to express how much gratitude and appreciation for your caring of our daughters. You gave us the comfort and support we very much needed at the most saddest times of our lives." From our Hearts, Bonnie F.

    Griswold Funeral Home
  • September 27, 2013

    "The Griswold Funeral Home performed its funeral functions for our family flawlessly. When we were searching for a proper place to care for the family because another funeral home failed to accommodate us, you came to our rescue in grand fashion. I wish to thank all those who made the whole experience one to remember. I especially want to thank Tom Pratt for his leadership in making everything run so smoothly." Sincerely, Valentino T.

    Griswold Funeral Home
  • September 27, 2013

    Dear Peter and Terry, "Thank you for all your kindness, patience, understanding and thoughtfulness in handling all aspects of my Dad's funeral. Your professionalism, attention to detail and thoroughness was evident throughout. My Father would have loved (And I'm sure he did love!) being honored as he was and our family truly appreciates the great care you extended to us. Many thanks." Chris M.

    Griswold Funeral Home
  • September 27, 2013

    "Dear Tom, My words can not convey my appreciation for all your guidance. You said not to worry about anything and you would take care of it all. That was true. The service was beautiful. I would not have had the strength if it was not for you taking care of the arrangements and addressing my concerns." Sincerely, Karen L.

    Griswold Funeral Home
  • January 21, 2013

    "We want to thank you (Peter Kucera) for all your help in our times of struggle. We appreciate all you have done for us. Without your help I wouldn't know what would (have) happened. Once again, thank you."

    Light's Funeral Home
  • December 14, 2012

    "The celebration of my mother's life was just that, a true celebration. The joy and happiness I felt honoring my mother is all due to the exceptional service by Thomas Pratt and staff at Tebbutt Funeral Home. ...I have never personally experienced a wake and funeral with such true beauty and joy. My mother's last wishes were granted in a way that I will always treasure. ...There continues to be many comments and compliments on the beautiful funeral home, services and special personal touches provided by Tebbutt & Frederick Memorual Home." Kimberly P.

    Tebbutt & Frederick Memorial Home
  • "Dear Mike & Cassidy, The service was so beautiful and comforting. Thank you for the support and extra care taken to make a difficult time so much easier." Debbie B.

    The White Funeral Home
  • "Dear Tom, I just wanted to let you know that I am very thankful for choosing White Funeral Home. I am so happy that you helped us, because you made the funeral a lot easier than we thought planning it would be. ... And I wanted to thank you for bringing those Zebra balloons. ... You are a great man. You truly hold a piece to my heart." W. Family

    The White Funeral Home
  • "Words cannot express how much your kindness and help has meant to us. The 'Celebration of Lif' Service for Isaiah was so very special." A. Family

    Light's Faculty & Staff
  • "Dear Cassidy, Tom, Mom & I can't tell you how grateful we were to have you handle Dad's arrangements. Your professionalism and caring were extremely appreciated. We wouldn't have known where to start without your help." Tom M.

    The White Funeral Home
  • "Dear Leah, Without your support I don't know how I would have gotten thru this ordeal. Your kindness, compassion and expertise were beyond belief. It was truly a miracle ( and Father Mike) that led me to you. I will never hesitate recommending you to others in need." Dave E.

    The White Funeral Home
  • "Dear Michael, Cassidy & Bob, Thank you for making our mother's services so beautiful. You made our mother look like she had over 10 years again - so beautiful. Thank you for helping to find a minister for the service. It truly was a perfect fit and wonderful tribute to our mom." Lisa R.

    The White Funeral Home
  • "October 14, 2012 Dear Ms. Goedert, On behalf of Bishop William Love and the Episcopal Diocese of Albany, please accept our thanks and gratitude for the excellent presentation you provided to Deacon Dave Beaulac and our pastoral training team on October 9th. Taking us step-by-step through what occurs with a family from the time of death until burial was educational and extremely helpful. Your teaching was comprehensive, including how the Federal Trade Commision and New York State law impact decisions at death and disposition of one's body. Because you took us through the casket room just as you would a grieving family to explain options for caskets/urns and why purchase of a vault is required by most cemeteries, we can now better "see" our parishioners dealing with these decisions. You were very generous with your time and willingness to answer our many questions. We were all struck by your compassion and personal faith as you spoke about the care you give to each family as though they are your own, being considerate of their emotional, spiritual, physical and financial circumstances as they prepare to lay to rest one they love. Thank you so much. In peace, The Rev. Nany Goff Episcopal Chaplain Glens Falls Hospital"

    Episcopal Diocese of Albany
  • October 01, 2012

    "I have had the opportunity to work with the staff at the Griswold Funeral Home twince in the last two years and both times their compassion and generousity was extremely comforting in difficult times. Our most recent experience was with Leah and again the kindness and caring we were shown helped to mitigate the pain of our loss. We were given the support and assistance necessary for us to make some personal touches on short notice without feeling rushed or pressured. The compassion and generosity we were shown went well beyond what I had expected. Please thank everyone for their support and kindness as I know that although we dealt with just a few people it is all of the employees in the Scott & Barbieri Family Funeral Homes that is responsible for treating us so well."

    Richard Normandin
  • October 01, 2012

    "My Nephew, has expressed to me several times how pleased he has been with the matter in which his father was laid to rest. As a native Albanian, I am proud that there is a fine establishment that takes care of families in sad need."

    Jessie F.
  • October 01, 2012

    "From the moment Patti and I met you (Thomas Pratt), you put us at ease while doing something that was very difficult for us to do. Your attention to detail was amazing. We didnt' even have to think because you were one step ahead of us during those three days. You truly have a gift for working with families during such a trial as a loved one's death. You truly helped to make that time a celebration of Bud's life. Thank you again from the bottom of our hearts."

    Marilyn W.
  • August 28, 2012

    "Leah et al, My wife and I would like to thank you and the staff for making a difficult time easier. Your compassion and generosity is very much appreciated along with your patience as we altered how we remembered our little girl. Thank you for all that you and the rest of the staff did for us."

    Richard & Nicole Normandin
  • June 14, 2012

    "Dear Leah and Peter, Our family would like to express our heartfelt thanks to you and Peter for guiding us through what has been a very difficult time for us all. Your compassion and kind thoughfulness have provided immeasurable comfort to us. In the months and years to come, the knowledge that the memory of Richards passing was handled with such dignity and respect allows each of us the ability to reflect back on, and hold closely in our hearts, cherished memories of him. With sincere thanks and appreciation, on behalf of the entire Wilson family."

    Bonnie Wilson and Family
  • April 19, 2012

    "Dear Leah and Staff, words alone can't express our deepest 'thank you' again for the way you helped us through this most difficult time. Everyone was so touched by the memorial. Thank you for everything."

    Family of Philomena Porter
  • March 15, 2012

    "I just want to say that Cassidy VonStettina was excellent. We would really like to thank her for all her help."

    Light's Funeral Home
  • March 14, 2012

    "Everything was done in a family, friendly atmosphere. I would highly recommend White (Funeral Home) to all my friends."

    The White Funeral Home
  • March 11, 2012

    "Mike was very helpful throughout the process and took care of all details just as we wanted."

    Griswold Funeral Home
  • March 02, 2012

    "Leah took extreme care and concern regarding my wishes for my mother's appearance and attire. I could not have done better myself. We were extremely pleased with every aspect regarding my mothers service. Thank you."

    The White Funeral Home
  • February 20, 2012

    "Cassidy was extremely helpful, prefessional and considerate..exceptional service throughout the procedure by the staff and funeral home."

    Tebbutt & Frederick Memorial home
  • February 17, 2012

    "Just want to mention how satisfied we were with Leah Kucera. She truly helped make a very difficult time less difficult. We feel extremely fortunate to have had Leah's care and service during this process."

    Zwack & Sons
  • January 24, 2012

    "..We wish to express our heartfelt gratitude to everyone who made this time very comfortable and easy."

    Frederick Funeral Home
  • January 13, 2012

    "All services were excellent for me and my family."

    Light's Funeral Home
  • October 20, 2011

    "Especially grateful for being able to accompany our dad to the crematory at Albany Rural. Tom P. accompanied us with compassion and sensitivity. It was an amazing and meaningful experience for my sister and me."

    Frederick Funeral Home
  • October 10, 2011

    "Mike and Cassidy made this experience effortless. I tell everyone how great you all are."

    Griswold Funeral Home